FREQUENTLY ASKED QUESTIONS
Why is pricing not available on your website?
This is probably our number 1 question, and rightfully so. We do not place pricing on our website for a couple reasons. The first is that it is extremely difficult to just provide a flat rate for what we do. There are too many different factors involved that impact the actual cost. Having even a “starting at” pricing is something we steer away from because the actual cost will always change after we know more about what is needed. The second is, what we provide is 90% personality and talent, so you are paying for equipment but you are also paying for our knowledge, skills and personality with your guests. We offer a premium service at a premium price, and we love the opportunity to explain that, face to face, with a perspective client vs you reading a number on our website.
Do you offer a written contract?
Yes! Any professional that you hire needs to have a written contract. Not only for their protection, but for yours as well. We are happy and confident with our contract, and if you ever want to take a look through it, all you have to do is ask. 🙂
May we meet with you in person before we sign a contract?
Absolutely! We offer a completely free consultation to make sure that everyone feels comfortable moving forward.
How long will you hold the date for us?
This is a question that we get a lot. We have a rule that if a retainer and contract are not turned in, a date will not be held.
Have you played at our reception site before?
Most venues in Dubois County, we have been able to perform at, at one point or another. Just let us know where the venue is and we would be more than happy to let you know if we have performed there or not.
Do you act as the "emcee" and make all the announcements?
Yes. We will take care of all the announcements, introductions and updates for you and your guests. There are sometimes that a client would prefer for a family member to make certain announcements, and that is alright with us as long as it is OK with you. We are happy to accommodate your requests as much as possible.
Can we visit you at a performance?
Simple answer, no. We do not allow possible clients to visit us at another private event. If the event is a public event there is no problem with that. However, if you want to drop in on a wedding, we would not encourage that. Mainly due to it being a private event, and we would not be able to give you attention while we are focusing on another couple. The way we look at it is, would you appreciate an unexpected guest showing up and talking to your DJ/Photographer/Caterer while they were supposed to be focusing on you and your big day?
How do you keep your music collection up-to-date?
We use a service called Promo Only. This is a subscription service that sends us weekly music updates covering Top 40, Country, Hip Hop and Pop. We receive roughly, 100-150 new songs per month and are able to use them immediately. We are able to download and legally play music the same time radio stations get their new music… and sometimes sooner. For specific requests that are older or more unusual requests, we use Amazon for purchasing.
How involved can we be in selecting music for our event?
We encourage you to be as active as you would like, without planning every song played. We want to make sure that we capture the feel and emotion that you want for your event, but at the same time, it is encouraged to allow requests to come in from your guests.
Do you take requests from our guests?
Yes. Within reason. They are just as vital to your event being fun, as you and as ourselves. If they request songs that we honestly feel will enhance the environment and allow more to enjoy themselves, we will try our best to get them played. If they are requests that are made that don’t fill those requirements, we will avoid them without hesitation. These are songs that might be on your Veto List or songs that we know will not work.
Can we submit a "Do-Not-Play" list?
Yes. We call that your Veto List.
How much of a retainer is required to secure the date?
We request $500 for retainer of date for your wedding. This retainer is non-refundable, but it does go to the total final bill.